Services

  We provide our clients access to a tribe of young, energetic, and trained call center executives who are qualified to deliver all kinds of outsourced call center and knowledge-based outsourcing services to clients across various business verticals  

  As a leading call center outsourcing company, with clients in several countries, we function 24 x 7, 365 days a year. By availing of our call center services, you can be assured of continuous support from our talented team round-the-clock, throughout the year.  

  Outsourcing call center requirements to a specialized service provider can help you save significantly on your manpower costs. Hiring resources in-house and then training them on call center processes involves significant costs. Attrition is another major issue that the industry grapples with. By outsourcing your call center process to us, you can be assured of quality manpower at reduced costs and be free from all such issues.  

  We invest significantly in the latest tools and technologies to provide our clients access to the most advanced call center technologies. Our advanced IVR technologies and internet led telephony to ensure optimal utilization of resources which translates into lesser costs and more profitability for your outsourced call center function  

  We follow the best industry practices on process monitoring, client reporting, feedback mechanism, and escalation matrix amongst others in the industry. Our process mechanisms have been designed in line with leading process management principles and deliver high levels of efficiency for our client’s processes  

  With an experience of more than 15 years, working with several clients across multiple industries, we have gained immense experience across different industry verticals. We use this knowledge to improve the process efficiency of our clients and partner in the growth of their business.